From 31 May 2026, every letting agent in England must provide tenants with the government's official Renters' Rights Act Information Sheet at the start of their tenancy. This article explains exactly what the document contains, who is responsible for providing it, and what happens if you don't.
What is the Information Sheet?
The Renters' Rights Act Information Sheet is a government-produced document that summarises the key rights and responsibilities of tenants under the new Act. It covers topics including the abolition of Section 21, how rent increases work under the new framework, the new grounds for possession, the right to request a pet, and how to access the Private Rented Sector (PRS) Database. The document is published by the Department for Levelling Up, Housing and Communities (DLUHC) and must be provided in its current approved form — agents cannot substitute their own version.
Who must provide it?
The obligation to provide the Information Sheet falls on the letting agent (where one is acting on behalf of the landlord) or the landlord directly (where no agent is involved). In practice, this means that every independent letting agent in England must incorporate the Information Sheet into their standard tenancy pack and ensure it is provided to every new tenant from 31 May 2026 onwards. The requirement applies to all new tenancies — it does not apply retrospectively to existing tenancies, but agents should be prepared for it to apply to renewals and statutory periodic tenancies as they arise.
When must it be provided?
The Information Sheet must be provided at the start of the tenancy — specifically, before or at the point of signing the tenancy agreement. Providing it after the tenancy has commenced does not satisfy the legal requirement. Agents should update their tenancy pack templates and checklist procedures before 31 May 2026 to ensure the document is included as a standard item.
What happens if you don't provide it?
Failure to provide the Information Sheet is a breach of the Act and can result in a fine of up to £7,000 per tenancy. Local authorities are responsible for enforcement and have been given additional resources to investigate complaints and carry out proactive inspections. Tenants who do not receive the document are entitled to make a formal complaint to their local council.
How to manage this at scale
For agents managing large portfolios, producing and personalising the Information Sheet for every new tenancy is a significant administrative burden. Get Rent Ready automates this process — we produce branded, personalised Information Sheets for every tenancy in your portfolio each month, delivered as ready-to-send PDFs within 3 business days of receiving your data sheet.